Frequently Asked Questions

Certainly! Many of our pieces can be customized. To request customization, please contact us via Instagram at @nicestudio.brand or by email at suporte@nicestudio.store, and we will guide you through the process.

Each piece is crafted from natural or recycled yarn and requires delicate care. We recommend hand washing in cold water and air drying away from direct sunlight. Avoid using washing machines and dryers, as they can alter the shape and texture of the crochet.

We ship across Europe, so shipping costs are automatically calculated at checkout based on the delivery destination. The final amount shown at checkout is exactly what you pay, with no hidden fees. For deliveries within the European Union, no customs or import duties apply. For orders outside the EU, any customs fees or import duties are determined by your local authorities and are not included in this price.

All our pieces are made to order, so each one is handcrafted especially for you. Production time is between 5 and 10 days, depending on the model. Once your order is ready, it is handed to our courier, who typically delivers within 5 business days across the UE

Yes, you can. Once your order is dispatched from our studio you will receive an email of notification from us including your tracking number from DPD Express.

And you can track at dpd.pt.

Your order will arrive in a box and a protective Nice Studio pouch. We always include a small handmade card so you feel even more a part of our community.