Privacy Policy

Last updated: 29 September 2026

Your privacy matters to us. This Privacy Policy explains what information NICE Studio collects when you visit or shop at nicestudio.store, why we collect it, who we share it with, and the rights you have over your data.

1. Who we are

NICE Studio is a handmade crochet brand based in Porto, Portugal, and is responsible for the personal data collected through this website. For any question about your data, contact us at suporte@nicestudio.store.

2. Information we collect

Information you give us

When you place an order, create an account, subscribe to our newsletter or contact us, we may collect your name, email address, phone number, tax identification number, shipping address and billing address.

Payment information

Payments are processed exclusively by certified payment partners. We never store your full card details.

Browsing information

When you browse our website, we collect information through cookies and similar technologies (see section 5).

3. How we use your information

  • To process, produce and deliver your orders.
  • To issue invoices and comply with our legal obligations.
  • To contact you about your orders, exchanges or questions.
  • To send you news, promotions and updates, only if you have subscribed. You can unsubscribe at any time using the link in every email.
  • To improve our website and your shopping experience.

4. Who we share your information with

We only share the information strictly necessary for each service to be provided:

  • Payment providers, to process your payment.
  • Shipping and logistics providers, to deliver your order.
  • Website hosting and e-commerce platform providers, to run our online store.
  • Legal authorities, when required by law or court order.

We never sell, rent or trade your personal data.

5. Cookies

We use cookies to keep the website working properly, personalise content and understand how our store is used. You can manage your preferences through the cookie banner or by configuring your browser to block cookies. Please note that some features of the website may not work correctly without them.

6. How long we keep your information

We keep your data only for as long as needed for the purposes described in this policy. Order and invoicing data is kept for the period required by Portuguese tax law. Newsletter data is kept until you unsubscribe.

7. How we protect your information

We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse, alteration or disclosure.

8. Your rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete data.
  • Request the deletion of your data.
  • Restrict or object to the processing of your data.
  • Withdraw your consent at any time, where processing is based on consent.
  • Receive your data in a portable format.

To exercise any of these rights, email us at suporte@nicestudio.store. You also have the right to lodge a complaint with the Portuguese data protection authority, the Comissão Nacional de Proteção de Dados (cnpd.pt).

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date of the last update at the top.

10. Contact

If you have any question about this policy or about how we handle your data, write to us at suporte@nicestudio.store.